Victim Information & Notification Everyday
Texas VINE is a free and anonymous telephone service that provides victims of crime information and notification regarding offenders in the county jail. Texas VINE is a statewide service that is sponsored by the Office of the Attorney General, Office of the Governor, and local county officials.
Texas VINE monitors the custody status of offenders in county jails. The system obtains the information through an interface with detention facilities throughout Texas and stores the information in the National Communications Center in Louisville, KY. The transfer of data occurs every 15 minutes, 24 hours a day. The telephone number is 1-877-894-8463.
Information is available in English or Spanish 24 hours a day, 365 days a year. A live operator is also available 24 hours a day to assist callers.
You can view National VINE Service Toll Free numbers
There is also a downloadable pdf document containing all of the toll free VINE Service numbers.
Take safety precautions
A victim should not depend on the Texas VINE system or any other notification program if they feel like their safety may be threatened by the release of an inmate.
Register with VINE
Anyone may call Texas VINE to determine the custody status of an offender.
There are two ways you can register to be notified by Texas VINE:
- Call 1-877-894-8463 (1-877-TX4-VINE) or TTY: (866) 847-1298
- Visit the VINELink website at www.vinelink.com
The inmate must be booked into the county jail before a victim can register for this service. After dialing the VINE number, follow the instructions given by the system. VINE will ask for a telephone number and a 4-digit personal identification number (PIN) to be used for notification calls. The PIN is used to verify a successful notification.
Information is transferred from participating county databases to the
national VINE Operations Center every fifteen minutes. Registered users
are then contacted by phone or email if there is a change in status.
To search for information, callers will need to provide the system with one or more of the following:
- Offender Name
- Offender CID number
- Date of Birth
Information provided when calling VINE service:
- Name of Offender/Alias
- CID Number
- Date of Birth
- Current Custody Status
- Location of Offender
Notification calls begin as soon as the VINE Call Center receives updated records from the on-site computer. Notification calls to registered persons will be made when one or more of the following occur:
- General Release
- Out of Custody
- Transfer to Another Facility
Calls will be made every 2 hours for 24 hours until the correct PIN is entered. Notifications messages will be left on an answering machine, but calls will continue for 24 hours until the correct PIN is entered.
Telephone numbers are removed from the VINE database 14 days after release or transfer of the offender from the county facility.
Texas Department of Criminal Justice NOTE:
At this time, you will not be able to access information regarding Texas Department of Criminal Justice (TDCJ) offenders through the VINELink System. General information can be accessed by calling 1-877-TX4-VINE. You can obtain general TDCJ offender information by using the link below. Access the "General offender information only" link that will direct you to the "Online Offender Search" link.
IF YOU ARE A VICTIM, VICTIM FAMILY MEMBER or have VICTIM-RELATED CONCERNS:
To register with the Texas Department of Criminal Justice Victim Services Division (TDCJ-VSD) and receive information regarding an offender who is currently in the TDCJ-Correctional Institutions Division (TDCJ-CID), you may call toll-free to 1-800-848-4284 or 512-406-5900, Monday through Friday from 8:00 am to 9:00 am and from 11:00 am to 5:00 pm CST or email firstname.lastname@example.org. TDCJ-VSD has a 70-point notification system to keep you informed of an offender's status from the time you register with TDCJ-VSD until the offender discharges their sentence. You may register with TDCJ-VSD to receive letter, email, or both types of notification. Through VINE, TDCJ-VSD also has an automated system on which you can request to receive a callout when an offender is being processed for release from TDCJ-CID.
IF YOU ARE AN OFFENDER’S FAMILY MEMBER or FRIEND:
For offender information, you may call 1-936-295-6371 or toll free at 1-800-535-0283 to speak with an operator Monday through Friday from 8am to 5pm. You may also call these telephone numbers to receive automated offender status and location information 24/7/365. You MUST have the offender's TDCJ or State Identification (SID) number in order to access the automated information. The TDCJ Ombudsman's office can be contacted by calling 1-936-437-8035 Monday through Friday from 8am to 5pm or via email at email@example.com.